nurtur. tech is a diverse group of SaaS software brands focused on generating revenue, demonstrating ROI, utilising data to programmatically determine decisions, an industry leader in Insights and a champion of best practice and innovationwithin the sector. This enables our customers to automate manual processes and focus on their customers, which in turn increases their revenue and profitability.
Our Vision is to nurture, capitalise, and deliver return on investment for all users of our world class, data-driven ecosystem.
The Opportunity
As a Client Marketing Executive, you will be working within the Communications Managed department to deliver marketing packages to our clients efficiently and in a timely manner, whilst ensuring that the content we provide, and our customer service remains to a high standard.
Main Responsibilities:
Ultimately, your role will be to contribute and take responsibility of the planning, creation, delivery, and execution of interesting and engaging email marketing content by:
• Working with our UK based copywriting team to produce relevant, targeted, and results-driven copy.
• Communicating with our production teams to ensure that the marketing campaigns are creative, engaging and on-brand.
• Ensuring each marketing campaign is proofed thoroughly to ensure it’s accurate, grammatically correct, spellchecked, and is of high standard – while also meeting our customers’ requirements.
• Delivering the marketing campaigns to each customer and responding to any feedback/amends promptly and efficiently.
• Distributing these marketing campaigns on behalf of our customers and reviewing the success of these.
• Respond to ad-hoc requests from customers and use your creative mindset to build high-quality bespoke marketing campaigns.
• Undertake administrative tasks to ensure the team runs smoothly, for example updating spreadsheets and keeping emails and files organised. Additional Responsibilities:
• Have a general understanding of our overall customer base.
• Use our CRM system to log interactions with customers and be able to find information about the customer.
• Proactively managing the relationship with each of our customers, ensuring that they remain happy with the service, whilst also flagging up any potential issues/risks with your team leader.
• Be keen to further your understanding of the industries that we work in and what campaigns have been known to produce engagement; leading the customer based on BriefYourMarket being their industry experts.
• Support other areas within the business to provide the best possible customer experience.
• To undertake ad hoc tasks when required by the company.
How will I succeed:
Effectively manage your workload and time effectively. o Focus on achieving Return on Investment for all our customers.
Creative mindset to produce high-quality content.
Knowledge of content creation and design.
Organisation and administrative skills.
Proficient in Microsoft Office packages.
Experience using Canva and Adobe Creative Suite is desirable!
This role will be based out of our Brief Your Market office commercial building in Little Eaton with free on-site parking and plenty of local amenities.
Working hours are 9 am – 5.30 pm Monday to Friday so you’ll have the weekends to relax and recharge. Hybrid working will be available after probation period is passed. The successful applicant will receive and have access too:
• 25 days holiday plus the 8 bank holidays
• Perk box
• Health Shield cash plan to recoup the cost of services such as dentistry, opticians etc.
• Death in Service Cover
• Company Sick Pay
• Bike to Work scheme
