nurtur Insights

Data-driven decisions

Take the guesswork out of marketing activity and understand the exact path the customer took to lead to a conversion, helping inform future strategies.

Expert insights to empower your team

With pioneering technology that crawls all portals to give you the most accurate data sets, your team will have relevant and detailed knowledge to share with clients.

Cross-sell, up-sell, prospect & repeat business

View individual sales teams activity and property or product price movements from one dashboard, and prospect historical clients through multi-channel marketing.

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Trusted by 1000’s of property professionals

Personalise

Right message, right time

With advanced data views powered by BuildYourMarket, you can build more intelligent filters for targeted sends, helping you get the right message to the right audience at the right time.

Insights

Take the mystery out of your customer

Deliver a standout customer experience to help drive sales, instructions, and appointments, and get ahead of your competition. Understand where you can improve through mystery shopping services, featuring custom property sector scenarios to access your business in real-world situations.

Features overview

Insights. Analysis. Action

Customer service

Use mystery shopping to understand where you can improve your service and get ahead of the competition

Data dashboard

View data about your individual sales teams, properties or product price movements all on one user-friendly dashboard

Targeted comms

Build smart target sends helping your message reach the right person

Expert insights

Save time on research and have easy access to the most up to date property and location knowledge

Multi-channel communications

Reach your prospects through SMS, email, letters and direct mail

ROI

Assign trackable numbers to your print campaigns to see your ROI

Leads

Multi-channel prospecting

Generate new business sales and or instructions from your archive database, target local on-market instructions, find new landlords, and cross-sell services through multi-channel prospecting. Send carefully crafted campaigns across email, SMS, letter and direct mail and increase your revenue.

Customer Thoughts

Loved by business leaders across the globe

"Know Your Market don't just help us deliver the best customer experience, with the highest quality managed live chat on our website 24/7, their mystery shopping also enables us to design the best customer experiences by identifying areas for improvement, and motivating our teams to even higher standards of excellence"

"Know Your Market Mystery Shopping has enabled us to have a clear insight into how our teams are performing and celebrate what we do well and help identify key areas for further training and development to increase our customer offering even further. It has without question helped us deliver focus to allow us continuous improvements within the business to benefit our team and our customers."

"Residential Development Sales were extremely pleased with the high standard by which you conducted the mystery shop in November. Where there were queries from various offices, you dealt with these by return and could not have been more helpful. Thank you so much for all your hard work and we will not hesitate to use your services again."

Discover more today

A sales solution that leading UK & International brands rely on to deliver outstanding results

It’s time to find out how you can nurtur.tech.